Burger Bank Loyalty Program

Frequently Asked Questions

  • 50 Points for Joining
  • 100 Points Earned = $5 Reward
  • $1 Spent = 1 Point Earned
  • FREE Small Arctic Blast on Your Birthday
  • Buy 10 Combo Meals, Get $10 in Reward Dollars
  • Save 10% on All Online Orders using Promo Code: SAVE10TOMS
  • Daily Deal Offers
*Points are not earned on gift card purchases, eGift cards, and 3rd party delivery services.
eGift Cards are virtual gift cards that you can send via email to any person you choose! Send a Tom’s eGift for a birthday, celebration, graduation, or just because!

Your Burger Bank Loyalty ID is found in the Tom’s Drive In App on the home screen via the barcode and under “My Account.” This barcode is uniquely yours and must be scanned/given before making payment to earn loyalty when dining inside or utilizing the drive thru. Online orders placed on the app will automatically be rewarded upon payment.

All eligible rewards can be applied on any mobile app and online orders or applied when Loyalty ID number is scanned for dine-in and drive thru orders if a qualifying purchase is made. Loyalty points do not expire. Daily Deals are only available on the specific day. Your FREE Birthday dessert will be distributed at the beginning of the month and expire at the end of your birthday month.

You can redeem all eligible reward on any given purchase.

The Tom’s Drive In mobile app is available for download on the Apple App Store or Google Play. Use the links to download the Tom’s Drive In app.

Download the Tom’s Drive In mobile app. From the top left corner, click on Account Sign Up/Log In and create your account. It’s that easy. Every order placed on the mobile app will be automatically rewarded with loyalty points to your unique Loyalty ID number.

Already registered on our Online Ordering platform? Not a problem. Download the app and sign using the same account information and it will link to your existing account. You will earn rewards automatically every time you order with the app or online.

To earn loyalty points when dining in or at the drive thru, please have your Burger Bank Loyalty ID barcode ready to scan. Your Burger Bank Loyalty ID number is found in the Tom’s Drive In app home screen, in the upper right corner (barcode icon).

  • 50 Points for Joining
  • 100 Points Earned = $5 Reward
  • $1 Spent = 1 Point Earned
  • FREE Small Arctic Blast on Your Birthday
  • Buy 10 Combo Meals, Get $10 in Reward Dollars
  • Save 10% on All Online Orders using Promo Code: SAVE10TOMS
  • Daily Deal Offers
*Points are not earned on gift card purchases, eGift cards, and 3rd party delivery services.
eGift Cards are virtual gift cards that you can send via email to any person you choose! Send a Tom’s eGift for a birthday, celebration, graduation, or just because!

All guests who are at least 18 years old or older are invited to enroll in Tom’s Drive In Burger Bank Loyalty.

Personal information is kept secure and will only be used according to our Privacy Policy. If you wish to opt out of the program communications, please visit your profile page on the mobile app to change your selections. You may also opt out of the program communications when you receive an email by selecting the unsubscribe link located in the email footer.

Your Burger Bank Loyalty ID is found in the Tom’s Drive In App on the home screen via the barcode and under “My Account.” This barcode is uniquely yours and must be scanned/given before making payment to earn loyalty when dining inside or utilizing the drive thru. Online orders placed on the app will automatically be rewarded upon payment.

Rewards cannot be cancelled once redeemed. All eligible rewards will be automatically applied on any mobile app and online orders or applied when Loyalty ID number is scanned for dine-in and drive thru orders if a qualifying purchase is made.

You must be logged into the Tom’s Drive In app. The loyalty points and available rewards/deals are shown on the home screen of the app. Just scroll down to the Tom’s Drive In Points Plan or click on your Loyalty ID barcode in the top right corner of the home screen.

All eligible rewards can be applied on any mobile app and online orders or applied when Loyalty ID number is scanned for dine-in and drive thru orders if a qualifying purchase is made. Loyalty points do not expire. Daily Deals are only available on the specific day. Your FREE Birthday dessert will be distributed at the beginning of the month and expire at the end of your birthday month.

Currently we have no way to manually add points for purchases. Please be sure to have your Loyalty ID ready to be scanned when you dine-in or utilize the drive thru.

You can redeem all eligible reward on any given purchase.

Unfortunately, you cannot. Mobile app and online orders will be prepared and placed in the BurgerVault for pickup. Pickup instructions will be sent via text message.